Yoover Email Services | Privacy Policy

1. Information we collect

We follow a practical data-minimization approach: collect what is required to run the service, secure accounts, support billing, and respond to support requests. The exact categories depend on which parts of the service you use.

Account information: details such as mailbox identity, email address, recovery email, and profile information required to create and manage your account.
Authentication and session data: information required to sign in, protect sessions, and operate account security features like two-factor authentication or app-specific passwords.
Billing information: purchase-related details, plan selection, billing email, subscription state, transaction references, and payment profile metadata necessary to manage billing workflows.
Support submissions: contact form details and troubleshooting information that you voluntarily send to us.

We do collect what is needed to operate the mailbox and support billing. Without this, the service cannot authenticate users, deliver email, or manage subscriptions correctly.

We do not treat user data as an advertising asset. We do not sell user information to third-party advertisers or data brokers.

2. How we use information

The information we collect is used to run the product responsibly and to provide the support users reasonably expect from a paid email platform.

To create, operate, and maintain mailboxes and account access.
To process plan selection, subscriptions, payment status, and billing management.
To troubleshoot issues you report through the help center or contact form.
To enforce security checks and reduce misuse of the service.

Operational use only

We use personal and account data for service operation, security, billing, and support. That is different from using it for unrelated profiling or advertising purposes.

3. Security and protection measures

Privacy depends not only on policy language, but also on how accounts, sessions, passwords, and service traffic are protected. Our security model includes secure transport, account controls, and service-layer protections that help keep the platform usable and defensible.

Encrypted transport Secure mail protocols and login flows are intended to protect data in transit where supported by the relevant service configuration.

User-side security still matters Strong passwords, secure devices, and correct app configuration are still part of the privacy picture.

4. Cookies and session handling

We use the technical mechanisms required to maintain login sessions, support account workflows, and protect authenticated interactions. These are functional service tools, not marketing trackers.

Session cookies may be used to keep you logged in and to support protected account actions.
Security-related session state may be used to validate account access and prevent misuse.
We do not describe this service as relying on third-party ad-tracking cookies for ordinary product use.

5. Your choices and privacy rights

Depending on your jurisdiction and the way you use the service, you may have rights related to access, correction, deletion, or export of your personal data. We handle privacy requests through our contact channels.

You can request clarification about the information associated with your account.
You can request account closure and related deletion handling, subject to operational and legal requirements.
You can contact support if you need help understanding what data is tied to your mailbox or billing profile.

6. Contact the privacy team

If you have a privacy-specific concern, a data-handling question, or a request related to your account information, contact us directly so we can route the issue properly.

Best route: use the contact page and mention that your request is privacy-related.

Service context: include the affected @yoover.com mailbox or billing email so we can identify the relevant account safely.