Support & Setup

Everything you need to connect, secure, and troubleshoot your Yoover mailbox.

This page brings together the practical details that matter after signup: which server names to use, how to configure Apple Mail, Outlook, Thunderbird, iPhone, and Android, what to do when login fails, and how two-factor authentication affects mail apps.

Mail server configuration

These are the connection details you should enter in desktop and mobile email clients. If you are unsure, choose IMAP for incoming mail and the secure SMTP port for outgoing mail.

Incoming

IMAP

Purpose
Keep messages and folders synced across devices.
Server
imap.yoover.com
Port
993
Security
TLS / SSL
Username
yourname@yoover.com
Incoming

POP3

Purpose
Download inbox messages to one device.
Server
pop3.yoover.com
Port
995
Security
TLS / SSL
Username
yourname@yoover.com
Outgoing

SMTP

Purpose
Send messages from your email client.
Server
smtp.yoover.com
Port
465
Security
TLS / SSL
Username
yourname@yoover.com
Your regular mailbox password works for mail apps unless two-factor authentication is enabled. If you later enable 2FA, switch your clients over to application-specific passwords for better compatibility.

Recommended setup flow

If you are adding your mailbox to a new device, this is the fastest low-friction path that works reliably for most clients.

  1. 1
    Choose IMAP unless you specifically need POP3. IMAP keeps folders, read state, and sent messages synchronized across desktop, mobile, and webmail.
  2. 2
    Use your full email address as the username. Example: name@yoover.com. This is the safest default for both incoming and outgoing settings.
  3. 3
    Enable secure connection settings. Choose TLS/SSL or STARTTLS according to the server details shown above. Avoid plain-text or unsecured transport methods.
  4. 4
    Require SMTP authentication. Outgoing mail should authenticate with the same mailbox credentials so your device is permitted to send messages.

Troubleshooting common issues

Most connection problems come from username formatting, wrong ports, cached passwords, or 2FA-related app password confusion.

  • Login rejected Re-enter the password carefully and confirm you are using the full email address as the username. If 2FA is enabled, generate an app-specific password.
  • Receiving works, but sending fails SMTP authentication is probably disabled or the outgoing username/password differs from the incoming credentials. Use the same mailbox identity for both.
  • Client keeps timing out Check that the correct server names and secure ports are entered, and confirm your network allows outbound connections on those ports.
  • Folders or sent mail do not sync That usually means the client was configured as POP3 instead of IMAP. Recreate the account as IMAP if you want folder sync across devices.

Security guidance

A secure mailbox setup is not only about password strength. It also depends on transport security, device hygiene, and whether you isolate mail app access properly.

  • Prefer IMAP with secure transport It gives you synchronized access while preserving encrypted transport where supported by the service settings above.
  • Use app-specific passwords when 2FA is active This lets you keep stronger account protection without breaking compatibility with desktop or mobile mail apps.
  • Revoke old mail app credentials periodically If you stop using a device or app, remove its dedicated password from the security settings page.

Need a human?

If you are still blocked after checking the configuration above, these are the best next places to go depending on the issue.